Do I get a warranty for pre-owned watches purchased from Second Movement?
Given the thorough refurbishing that the pre-owned watches go through, followed by the quality checks we conduct, we are confident of their performance. Hence, we are happy to cover a warranty of one year for any pre-owned watch purchased from us.
How do I buy a watch from you?
If you are interested in any watch that you see on our website, please feel free to click on the ‘CONTACT US’ button on the product page, enter your details, and our team will get in touch with you. Alternatively, you can visit our ‘contact us’ page for information, and reach out to our client servicing team directly.
Do all watches comes with the original packaging and documents?
Our endeavour is to provide all the relevant documents and original packaging when we sell pre-owned watches. However, the former owners of the watches might not be in a position to provide all these items to us, and hence, these items are not always available with the products we sell.
How do I find out the condition of the pre-owned watches available?
The condition of the watches we sell could vary. We try to provide all the information regarding the true condition of each product on its respective product page, on our website. To know more, you can also get in touch with our client servicing team who will be happy to answer any questions you might have.
How do I pay for a watch?
We offer a variety of payment methods to choose from. You could pay via card, or by making a bank transfer or online transfer. For further details on how you can pay, please feel free to get in touch with our client servicing team who will be happy to assist you.
How do I know that the watch I bought from you is genuine?
Each pre-owned watch we receive is examined by the discerning eyes of experienced watchmakers for authenticity. Any dubious watches are returned to the seller, while only genuine products are added to the Second Movement catalogue. Hence, you can rest assured that any product you purchase from Second Movement is 100% genuine.
I have more questions. How can I get in touch with you?
In case you have any unanswered questions, or queries specific to certain watches, please feel free to call us on +91 11 4261 0170, Monday To Sunday, between 10:30 AM - 7:30 PM.